New offering combines audio descriptions with transcript text in a single file to support screen reader compatibility and WCAG 3.0 compliance.

Santa Barbara, CA – May 1, 2023—cielo24, a leader in media intelligence and accessibility solutions, today announced the launch of Enhanced Audio Description services designed to improve content accessibility for viewers with visual impairments. This additional Audio Description product combines audio description text with transcript text into a single file, enabling screen reader compatibility and helping organizations achieve WCAG 3.0 compliance.

Enhanced Audio Description addresses a significant challenge in digital media accessibility by providing a solution that works across various media player environments, including those that don’t support separate audio description tracks. For platforms with limited file upload capabilities, cielo24 creates specialized closed caption files that incorporate both dialogue transcription and visual scene descriptions, ensuring viewers with visual impairments can access all content through a single stream.

“Digital accessibility is not just about compliance—it’s about creating truly inclusive content experiences,” said Shanna Johnson, CEO of cielo24. “Our Enhanced Audio Description service represents a significant advancement in making video content accessible to people with visual impairments. By merging audio descriptions with transcript text in a format that works with screen readers, we’re removing barriers that have historically limited accessibility options in many media environments.”

The new service offers several key advantages for content creators and distributors:

• Screen Reader Compatibility: The integrated file format works seamlessly with popular screen reading technologies
• Player Flexibility: Solutions for both standard players and those with limited file upload capabilities
• WCAG 3.0 Compliance: Meets the latest Web Content Accessibility Guidelines standards
• Simplified Workflow: Streamlines the process of creating accessible content through a single service
• Consistent User Experience: Provides viewers with visual impairments a more cohesive content experience

The Enhanced Audio Description service builds upon cielo24’s extensive expertise in audio description and captioning services, offering content creators a more comprehensive solution for accessibility needs.

“As digital media continues to evolve, accessibility standards must evolve with it,” Johnson added. “WCAG 3.0 represents the next generation of accessibility guidelines, and our Enhanced Audio Description service is designed to help organizations stay ahead of compliance requirements while delivering truly accessible experiences. Most importantly, it enables creators to reach wider audiences with engaging content that everyone can enjoy.”

The Enhanced Audio Description service is available immediately as part of cielo24’s comprehensive media accessibility solutions.

About cielo24

cielo24 delivers cutting-edge media intelligence and accessibility solutions, including captions, transcripts, audio descriptions, media localization, and data labeling services. The company’s technology platform helps businesses, educational institutions, and media organizations unlock the full value of their audio and video content while ensuring accessibility compliance and global reach. By pioneering the integration of human expertise with advanced automation, cielo24 provides scalable services that maintain the highest quality standards across all offerings. With a commitment to innovation and excellence, cielo24 continues to expand its product portfolio to meet the evolving needs of the digital media landscape.

For Press Inquiries:
Nicole E Flynn
[email protected]
1-855-243-5624

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