cielo24 Announces Shibboleth Compliance to Enhance Security and Accessibility for Higher Education and Enterprise Organizations

cielo24 Announces Shibboleth Compliance to Enhance Security and Accessibility for Higher Education and Enterprise Organizations

New federated authentication integration enables seamless, secure access to media accessibility services for educational institutions and enterprise customers

Santa Barbara, CA – Feb 28, 2025 – cielo24, a leader in media intelligence and accessibility solutions, today announced full compliance with Shibboleth, the widely-adopted single sign-on authentication system. This integration allows organizations, notably higher education institutions, to securely connect their identity management systems with cielo24’s media accessibility platform, streamlining access while maintaining robust security protocols.

Shibboleth has become the standard authentication framework across higher education and many enterprise organizations, enabling federated identity management that allows users to access multiple systems with a single institutional login. With this implementation, cielo24 addresses organizations’ specific security and workflow needs where numerous users require access to media accessibility services while maintaining proper access controls and data privacy.

“Higher education institutions and enterprise organizations both have demanding requirements for accessibility and security,” said Shanna Johnson, CEO of cielo24. “By implementing Shibboleth compliance, we enable seamless integration with the authentication systems already in place at thousands of organizations. This means users can access our captioning, transcription, and media intelligence services using their existing institutional credentials, eliminating separate logins while ensuring proper access controls remain in place.”

The Shibboleth integration offers several key benefits for educational institutions:

• Streamlined Access: Users can access cielo24 services using their existing institutional credentials
• Enhanced Security: Institutions maintain control over authentication and authorization
• Privacy Protection: Personal information remains secured within the institution’s systems
• Simplified Administration: IT departments can manage access through existing identity management systems
• Federated Sharing: Enables secure sharing of media accessibility resources across institutional boundaries

David Haering, Head of Customer Success at cielo24, emphasized the significance for higher education clients: “Campus IT leaders have been at the forefront of demanding federated authentication for any service they adopt. Our education partners must maintain centralized control over who can access our platform while making the user experience as frictionless as possible. Shibboleth compliance allows institutions to integrate cielo24 directly into their learning ecosystems, aligning with established security frameworks while advancing accessibility initiatives. We’re also seeing enterprise customers with similar requirements adopting this approach to secure authentication.”

The implementation is particularly valuable for higher education institutions and enterprises balancing accessibility requirements with strict data privacy regulations and security policies. By supporting Shibboleth’s federated identity approach, cielo24 enables organizations to maintain compliance with privacy regulations while providing secure access to essential accessibility services.

“Organizations face increasing pressure to make digital content accessible while simultaneously protecting sensitive information,” Johnson added. “Our Shibboleth implementation means customers don’t have to choose between accessibility and security. They can now provide comprehensive media accessibility services through a trusted authentication framework already part of their IT infrastructure.”

The Shibboleth integration is available immediately for all educational institutions and enterprise organizations using cielo24’s platform.

About cielo24

cielo24 delivers cutting-edge media intelligence and accessibility solutions, including captions, transcripts, audio descriptions, media localization, and data labeling services. The company’s technology platform helps businesses, educational institutions, and media organizations unlock the full value of their audio and video content while ensuring accessibility compliance and global reach. By pioneering the integration of human expertise with advanced automation, cielo24 provides scalable services that maintain the highest quality standards across all offerings. With a commitment to innovation and excellence, cielo24 continues to expand its product portfolio to meet the evolving needs of the digital media landscape.