Thank you for choosing cielo24 as your media data provider!

We understand that quality is critical to accommodation requirements and are committed to meeting the highest standards of accuracy for all customers. In the event that you are unsatisfied with the accuracy of a particular work product, please submit the Job Error Form on this page.

Upon receipt, we will review and re-work the content to the quality commitment initially requested until no further improvement can be reasonably made. This remediation will be at no additional charge. However, please note that if the reported quality issues are related to Challenging Audio, we can only re-work intelligible audio to an output as reasonably allowed by the quality of media.

Job Error Form