cielo24 Self Serve

FREQUENTLY ASKED QUESTIONS

What languages does the Web App support?

How much does Machine Transcription cost?

How much does Human Transcription cost?

Is Human Transcription available in languages other than English?

What can I use my free credits for?

What if I’m having trouble uploading to the Web App?

How should our team set up the email for our shared account?

What file formats can be uploaded?

Can my files be deleted after transcription?

More questions? Please contact Self Serve support at selfservesupport@cielo24.com.