Amara and cielo24
Thank you for completing the questionnaire. Amara integration instructions are as follows.
Within 2 business days we will process your account and email with the following:
- cielo24 username and password (can be used to access portfolio)
- Amara “Prep” and “Delivered” teams
- Confirmation Amara integration is complete.
How to Caption
Once you have your cielo24 account and your “Prep” and “Delivered” teams setup on Amara you are ready to request captions.
1. Simply upload your media to the “Prep” team in Amara
- Navigate to your ‘Prep’ team in Amara
- Click on the ‘Videos’ tab
- Select ‘Add Video’
- Input the URL of the video you would like captioned and click ‘Save’
- Once uploaded, the media will be automatically ingested and captioned.
2. Additional Option for downloading captions and transcripts:
- Log into cielo24 portfolio with username credentials
- Select the desired video and click “Download Transcripts” or “Download Captions”
Note: Captions will be returned in 48 hrs by default. If earlier TAT is required (3 hr, 24 hr, or 7-day) please email [email protected] BEFORE video is uploaded to Amara “Prep” team with account and video name.