New US DOT Airport Captions Requirements

U.S. Department of Transportation Airport Caption Requirements

Did you know the U.S. Department of Transportation Airport Caption Requirements?

For the millions of Americans traveling over the holidays, take a gander at your nearest airport television.  This year you will be watching captioned programming!

In order to comply with Section 504 of the Rehabilitation Act, the U.S. Department of Transportation passed a rule on August 10, 2015 that requires closed captions for airport media. This rule went into effect on October 5, and affected airports that have 10,000 annual flights, and receive federal funding.

All Audio Video Displays

This ruling applies to more than just airport televisions. It extends to all public accessed audio video displays, including:Holiday Travel

  • Security areas
  • Passenger lounges of US and foreign carriers
  • Ticket counters
  • Gate areas
  • Restaurants
  • Shops

The final rule includes new provisions related to … captioning of televisions and audio-visual displays that are similar to existing requirements applicable to U.S. and foreign air carriers under the Department’s Air Carrier Access (ACAA) regulations. Read More>>

If a shop or store that is leasing space from an airport operator and has audio video displays, the airport operator must ensure that all displays have closed captions to comply with the U.S. Department of Transportation airport caption requirements.

Federal and state governments often update accessibility requirements, such as requiring captions. This is why it is important to keep up to date with accessibility regulations. Understanding current regulations ensures compliance of captioning requirements and benefits disabled and other users.

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Have a great trip!


Nicole E. Flynn, CMO at cielo24, is deeply interested in exploring and communicating the ways in which Artificial Intelligence (AI) intersects with various aspects of our daily lives. She is passionate about exploring the ways in which AI can be ethically harnessed to improve the quality of life and make our world a better place. Nicole seeks to educate and inform audiences about the potential of AI technology and how it can be used to drive innovation and growth.