cielo24 Continues to Lead Captioning and Transcription Market Innovation

Santa Barbara, CA – July 19, 2019 | cielo24, the industry leader in video captioning and audio transcription innovation, launched Q2 product updates, making captioning and transcribing video easier, more dynamic, and more valuable than ever before.

“Innovation has always been a primary driver of our captioning and transcription solutions, staying ahead of the market’s needs. With these new product updates, we continue to blaze that trail,” said Nick Bolton, cielo24 President. “As captioning and transcription needs expand, we are guiding the market through our fully flexible workflows – giving customers exactly what they need, when they need it.”

Completely Custom Workflows 

The new cielo24 hybrid human and technology platform puts the power in the user’s hand, allowing fully flexible workflow management defined 100% by the customers unique set of media requirements. The frictionless transcription and captioning packages and customizable task treatments map to customer requirements in real-time.  Additional workflow innovations include cutting-edge customizations like incorporation into AI technology needs and personalized billing management.

Up-leveling Accuracy on Pre-Existing Work

Customers can increase their video or audio transcription accuracy level on any pre-existing content – whether it was content from another source or a current cielo24 work order. Customers can up-level from machine to human, or 95% accurate human to 99% accurate, translation into a new language, or a new treatment altogether with the latest customizable workflow engine.

Announcing Descriptive Audio Solutions

Customers can now include descriptive audio tags, music lyric transcription, on-screen text, and custom guidelines in their caption and transcription requests. This allows for greater engagement, as well as SEO optimization for non-text-based videos, enabling search engines to crawl, rank and index their content.

Video Wrapper 3.0 SEO-enabled

The recently launched Video Wrapper 3.0 enables advanced search engine optimization capabilities. By embedding a video’s metadata from transcription into the host website’s html code, this facilitates search engines to crawl, rank and index video content using the wrapper. 

11 Additional Foreign Language Transcription and Translation Options 

Enterprise-level customers can transcribe and translate new or existing jobs in more than 27 languages and dialects.  Content producers can now provide ‘mixed languages’, where multiple languages are spoken within any individual media file. Self Serve customers can also order foreign language transcription for Spanish, French, and German language content.

Flexible, Affordable, High Quality Media Captions and Transcripts

Enterprise customers, new and existing, can begin using all new product upgrades immediately by contacting their account representative. Self Serve users have access to some of these upgrades automatically through their web-based account and can access all remaining captioning and transcription features by upgrading to an Enterprise-level account.

About cielo24, Inc.
Founded in 2012, cielo24 provides video data solutions including English and foreign language metadata and captions for content creators, online education, entertainment and business clients and partners. Their innovative hybrid platform marries the best of machines and humans, delivering high accuracy at volume for video discovery, engagement, reach and compliance. cielo24 video metadata and captions offer the industry’s most competitive bundled prices and turnaround options, accurate captioning, transcription, media intelligence and translation.

For more information, press only:
Hilary Johnson
[email protected]