Instructure Learning Platform Partnership

Welcome to the Instructure

Instructure Learning Platform

Welcome | Instructure

Comprehensive Captioning and Transcription Solutions for Your Media

cielo24 provides the participants of the Instructure Learning Platform, with captioning, and transcription services for audio and video content. This includes human-accurate audio and video captions, transcripts, audio descriptions, and interactive search features!!!

Our captioning product automatically includes transcripts at one low per-minute rate.  There are no hidden fees for multiple speakers or difficult content, and our quality is guaranteed.

Get Started Today!

  • If you are a new school that would like us to set up a captioning, please fill out the form on this page.
  • If you have questions, visit the FAQs below.
That’s it! If you have questions,  email us here.  
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cielo24 provides the participants of the Instructure, with captioning, and transcription services for audio and video content. This includes human-accurate audio and video captions, transcripts, audio descriptions, and interactive search features!!!

Our captioning product automatically includes transcripts at one low per-minute rate.  There are no hidden fees for multiple speakers or difficult content, and our quality is guaranteed.

Quick cielo24 Training Links

Training link for Uploading Media Files with cielo24 captions and transcripts
Portfolio Training: Account Settings Overview
Training link for Portfolio with cielo24 captions and transcripts
Portfolio Training: Action Buttons to Uplevel and Translate
Training link for Portfolio with cielo24 captions and transcripts
Portfolio Training: Customer Edit Tool
Training link for Portfolio with cielo24 captions and transcripts
Portfolio Training: Downloading Captions and Transcripts
Training link for Uploading Media Files with cielo24 captions and transcripts
Uploading Media Files: File Name, Fidelity, Turnaround Time
Training link for Uploading Media Files with cielo24 captions and transcripts
Uploading Media Files: File upload

FAQs

What should be closed captioned? Who does this apply to?

  • You should caption all videos that you create which:
    • Do not have existing captions
    • Have captions generated automatically using  software
    • You created in-house and did not purchase commercially

    Examples of content you should caption include: 

    • Clips you will publish on the University website 
    • Videos you intend to show during in-person sessions 
    •  Course content that you will use for future courses.

How do I get an account?

Please complete the New Accounts form on this page to get started. Videos can be submitted as soon as your account is created.

How do I access Integration Instructions ?

Please navigate to the Canvas Studio Instructions.

Instructure Account Form