Welcome | Stanford University
cielo24 provides the participants of the Stanford University departments, with pre-approved captioning, transcription, audio description, and foreign translation services for audio and video content.
Our captioning product automatically includes captions and transcripts at one low per-minute rate. There are no hidden fees for multiple speakers or difficult content, and our quality is guaranteed.
Get Started Today!
- If you are a new school that would like us to set up a captioning, please fill out the form on this page.
- If you are looking for quick training links, scroll to the bottom of this page
- If you have questions, visit the FAQs below or contact us directly here.
That’s it!
Quick cielo24 Training Links
Portfolio Training: Account Settings Overview
Portfolio Training: Action Buttons to Uplevel and Translate
Portfolio Training: Customer Edit Tool
Portfolio Training: Downloading Captions and Transcripts
Uploading Media Files: File Name, Fidelity, Turnaround Time
Uploading Media Files: File upload
FAQs
What should be closed captioned? Who does this apply to?
- You should caption all videos that you create which:
- Do not have existing captions
- Have captions generated automatically using software
- You created in-house and did not purchase commercially
Examples of content you should caption include:
- Clips you will publish on the University website
- Videos you intend to show during in-person sessions
- Course content that you will use for future courses.
Where can I find Stanford captioning information?
- Visit the Stanford captioning information page here.
How do I get an account?
Please complete the New Accounts form on this page to get started. Videos can be submitted as soon as your account is created.
Stanford University Account Form
Training Resources
Troubleshooting / Technical Support
For questions regarding your account, processing of orders, or any topic not covered on this page, please email: [email protected]
