cielo24 Self Serve


Getting Started

To get started, click here to create a cielo24 Self Serve account. Once your account is created, you can start uploading media for captions and transcripts! All accounts come with 120 minutes of free machine captioning that you can take advantage of immediately.


Within minutes after an uploaded event, cielo24 will deliver via email, click and play keyword links (AutoNotes) that are organized by topic for recordings over 30 minutes. These keyword links allow users to access the recording at the precise point the word or term is mentioned. Users now have a record of what was discussed in the uploaded event stored in their email. Users can also conveniently store the AutoNotes in their Evernote account where other similar or related information may already be stored.

Uploading Content

cielo24 allows companies and service providers to upload high-volumes of audio or video content of any file length via API to be processed by cielo24, resulting in a searchable recording with extracted keywords and topics that may be exported to Evernote. These files may be stored and streamed by the enterprise or the service provider, or optionally stored and streamed by cielo24. Individual end-users may also manually upload files up to 75 MB into cielo24 for processing that includes full store search and share functionality. Once the files are processed the user receives an AutoNotes email notification. cielo24 provides media data for spoken information in audio and video, that is accurate, fast and cost-efficient.

Unlimited Search, Share, Comment

You can search your files by simply entering a keyword into the search bar. You can also enter multiple terms separated by a space. If you want to search for a specific string of words include quotations around the complete string or phrase. You can share your uploaded content with others by simply entering their email address. You can also insert comments at specific points in the recording and engage others.

Automatic Keyword Extraction and Topic Generation

cielo24 makes the spoken information in your audio or video fully searchable by keyword. To better facilitate the discovery of a recording, cielo24 automatically identifies and displays keywords from within the recording and categorizes these keywords by topics that are automatically generated. This makes it fast and easy to browse through a recording and click and listen to something that interests you. The owner or admin of a recording may also remove (right mouse click) some of the keywords or add terms to the list by clicking on the “add to keywords” link that appears for any positive search result.

Searching Public Media

cielo24 provides search to high-quality audio content such as from public radio and top podcasters. This content is available for keyword search for free from the top of our home page and can also be searched from your mobile device. User’s who want their content to get discovered may at any time make their recordings publicly available.

Business Meetings and Calls

Search your audio, web or video conferences in just minutes after it’s completed. You can instantly recall the most important things said in any training conference from the web or on your mobile device and keep the conversation going after the meeting by sharing the recording with those involved and inserting comments. You can share click and play AutoNotes with others or have them easily stored in Evernote for anywhere access with other related information you may be storing.


Our pricing is based off of the level of accuracy, turnaround time, and amount of human reviews you would like for your piece of media. cielo24 offers a FREE service with lifetime storage and search capability for limited audio and video capacity.

We also offer a Premium Service that supports our priority indexing which makes your content searchable in just minutes after you upload it! In addition, the premium service includes up to 500 hours of audio storage and 50 hours of video storage for just $7.99 per month.

If you are a large enterprise or service provider and would like to automate the uploading of your recordings please contact us at [email protected] and ask about our API.

Optional Human Transcription

Our breakthrough technology delivers a machine-generated set of keywords that allow you to search your audio and video content. The accuracy is largely dependent on the audio quality of the recording. If your application requires a near perfect complete transcription than you can request a human transcript for any specific recording at out industry leading rates!

Customer Support

If you have any other questions please contact us directly by emailing [email protected].