Is Your Business Transcribing Video and Audio to Text Yet?

Video and audio to text transcriptions are a great asset in today’s fast-paced business world. Transcription services take the busywork out of important business processes as well as cut costs.

Whether you need to keep track of customer satisfaction or generate content quickly, transcription services can be used to improve business flow and efficiency.

If you aren’t transcribing audio and video files yet, you may want to try transcribing the following things.

1. Videos and Podcasts

Videos and podcasts are all over the web today and increasingly useful as consumer preference tips toward video.

Creating great promotional and product videos and inspiring podcasts is essential, but your company’s media journey shouldn’t end there. Each video and audio clip you produce should ideally be transcribed by a professional transcription service.

Not only does video and audio to text transcription create a searchable database for your media, it also boosts podcast and video ROI by:

• Improving SEO
• Providing easy ways to repurpose video content
• Increasing video accessibility
• Enabling search within video

2. Customer Feedback

Keeping track of customer feedback ensures your business is running at its best. Any company with a call center or support line that legally records calls can greatly benefit from audio to text transcriptions.

Transcribed audio files of customer feedback allow managers to quickly analyze calls to see what employees are doing well at and what they could improve on.

Transcriptions can also be used to create training handbooks and workbooks.

3. Meetings & Interviews

Creative ideas and solutions often come out of business meetings and brainstorming sessions, but a lot of the ideas can be lost when you scramble to take meeting notes.

An alternative to typing up notes, that allows everyone to fully participate in the conversation, is recording the meeting and transcribing the audio. This creates a document that everyone can refer to, ensuring everyone is on the same page and preventing he said she said situations.

For large companies conducting hundreds of interviews, audio to text transcriptions help interviewers keeps track of their applicants and quickly share the interviews of the top candidates with other employees. The database of interviews created by audio to text transcriptions also allows personnel to quality-check their interview questions.

As you can see, no matter how you use transcriptions, they are great tools for improving company efficiency and success.

If you are interested in video or audio to text transcriptions at your company, reach out to us on our contact form and we can get you started right away.